Privacy Policy

Personal information we collect

Information you give us: name, email, shipping and billing address, phone number and messages you send us.

Information collected automatically: device and browser details, IP address, pages viewed and how you interact with the site, collected through cookies and similar technologies.

[CONFIRM ANY ADDITIONAL CATEGORIES COLLECTED]

Orders and payments

We use your information to process orders, arrange delivery, send order updates and handle returns or refunds.

Payments are processed by [PAYMENT / COMMERCE PROVIDER]. We do not store full card details.

Cookies and analytics

We use cookies to keep the site working, remember your cart and understand how the site is used.

Analytics tools in use: [LIST ANALYTICS TOOLS, E.G. SHOPIFY ANALYTICS / GOOGLE ANALYTICS]. You can control cookies through your browser settings.

Advertising and marketing

With your consent where required, we may send marketing emails and use advertising services to show relevant ads.

Advertising partners: [LIST, E.G. META / TIKTOK / GOOGLE]. You can unsubscribe from marketing at any time using the link in our emails.

Third-party service providers

We share information with providers who help us run the store, such as hosting, payment processing, fulfilment, shipping and customer support. They may only use it to provide services to us.

[LIST KEY SERVICE PROVIDERS]

Data retention and your rights

We keep order information for [RETENTION PERIOD] unless a longer period is required by law.

Depending on where you live (for example under the CCPA/CPRA or GDPR), you may have the right to access, correct, delete or port your data and to opt out of its sale or sharing. To make a request, contact us using the details below. [LEGAL REVIEW REQUIRED]

Children's privacy

This website is not directed at children, and we do not knowingly collect personal information from children.

Contact

Questions about this policy: [SUPPORT EMAIL], [REGISTERED BUSINESS ADDRESS].